What you can delete
Each one happens right inside the app.
Child profile
Removes the child and every sleep entry tied to them
- Open Profile βΊ Children
- Tap the child you want to remove.
- Scroll to the bottom and tap Delete child, then confirm.
Heads up: all sleep sessions, notes and the child's avatar are deleted too. Co-caregivers lose access immediately.
Individual sleep entry
Single nap or night session
- Open the History tab.
- Tap the entry you want to remove.
- Tap the menu β― βΊ Delete.
AI chat history
Whole thread or a single message
- Open the Assistant tab.
- Open the conversation menu and tap Clear history to delete all messagesβ¦
- β¦or swipe a single message left and tap Delete to remove just that one.
Push notifications
Disable and remove the device token
- In the app: Profile βΊ Settings βΊ Notifications β toggle off.
- Signing out of a device also removes that device's push token from your account.
Avatar or profile field
Clear specific fields you no longer want stored
- Go to Profile βΊ Edit profile.
- Clear or replace any field β photo, name, date of birth and so on.
- The same Edit screen exists for each child profile.
Export first
Download a JSON copy before you delete
- Open Profile βΊ Settings βΊ Privacy βΊ Export my data.
- You'll get a JSON file with your profile, child profiles and sleep sessions.
- Same endpoint we use for GDPR data-access requests:
/api/v1/user/me/export.
Can't do it from the app?
Email [email protected] from the address registered to your account. Describe what you want removed β a specific child profile, a range of sleep entries, etc β and we'll action it within 30 days.
What we may keep β and why
Some records we're legally required to hold longer, in minimized form.
Backups
35 days
Deleted records may persist in routine encrypted backups before being overwritten.
Financial records
6β10 yrs
Past-purchase records retained as required by tax and accounting law.
Security logs
12 months
Kept to detect abuse and protect your account.